Documentation

Invoice Site Settings

The Invoices module allows you to generate invoices and quotes with just a few clicks. Easily bill based on reservations, actual usage logs, service requests, or other ad-hoc items. Quotes and invoices can also be generated based on projects, users, supervisors, and resources with all items automatically gathered based on your specified time period.

Set location to show on invoices

Before getting started, you should set a location and a default currency to appear on the invoices and quotes associated with the site. To do so, under Site Settings, click on the Location tab and fill in the fields Address to Show on Invoices and Primary Currency.

Reservations on your site will always be in your default currency; however, you can enable multi-currency support on invoices under Site Settings > Invoices.  When enabled, you will have the option to change the currency of invoices and quotes.

IMPORTANT: With multiple currencies, your payment provide may not support collecting payments in all currencies. If you are unsure, please check with QReserve staff prior to performing and credit card processing on currencies other than your default currency.

Set location to show on invoices

Changing the reply-to email address on invoices

By default, when an invoice is sent manually, the reply-to address of the email is the user who sent the invoice. This new setting allows an administrator to override that to always be a predetermined value. This can be set this up in Site Settings > Invoices.

change email address on invoices

Set up refund request recipients

Staff with the Invoice Editor role can request a refund when they do not have payment refund permission. A request emails authorized reviewers; it does not return money or change the payment.

In Site Settings > Invoices > Invoices and Payments, use Refund Request Recipients to select reviewers and click Add Recipient. Reviewers must be active site users with invoice editing and payment refund permissions. Leave the list empty to notify all eligible users in the site.

See Invoices site settings for recipient configuration and email availability, and Payment Management for recording payments, requesting refunds, and processing refunds or voids.

email address changed

Adding Custom Fields

If you would like to add custom fields to invoices or quotes you can do this from the Site Settings under Invoices. 

Adding Custom Fields

The custom field will appear on the invoice or quote in the top right. 

custom field